SRA Form

Service units under warranty will be shipped within 5-7 days upon receipt of product. Warranty is void if damage is due to negligence, vandalism, or misuse. Any modifications made to the unit or harnessing is not the responsibility of JCM.

OUT OF WARRANTY:

$75.00 minimum labor charge per unit. Service units out of warranty, and costing less than $200.00 per unit, will be repaired and returned within 5-7 days upon receipt of product.

Service/Repair General Price List

	Service Type	Fees	Description
Services	Service Charge/Hour	$75.00	Units are inspected for worn or damaged parts, cleaned and calibrated.
	Software Upgrade	$25.00	Service Only
	Unit/Model Upgrade		Service charge plus cost of parts (i.e., Harness, CPU)
	Unit/Model	Fees	Description - Who/how is an exchange done? Warranty?
Exchanges	WBA Head	$100.00	When the repair cost of a unit is above the exchange rate we do an exchange if the customer requests it. This is only honored providing all is intact and not missing any parts. Units that are within the standard JCM warranty are always repaired. All other units can be exchanged and they will be given a 90 day Exchange Warranty. All exchanges are to be received as a complete unit.
	WBA Transport	$100.00
	UBA Transport	$200.00

Support

SRA Form

Service Request Authorization (SRA)

UNDER WARRANTY:

OUT OF WARRANTY:

Billing Address:

Shipping Address:

Return Information:

* Items for Return: